support@byterays.com

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Privacy Policy

Byterays Technology ("we", "our", or "us") operates the website https://byterays.com and related services.

This Privacy Policy explains how we collect, use, store, and protect user information when using our website, applications, APIs, and communication services including WhatsApp integrations.

1. Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Company information

  • IP address

  • Browser and device information

  • Messages and communication data

  • Service usage information

2. How We Use Information

We use collected information for the following purposes:

  • Providing customer support

  • Sending transactional notifications

  • WhatsApp communication and automation

  • Improving our services

  • Security and fraud prevention

  • Responding to inquiries

  • System monitoring and diagnostics

3. WhatsApp Communication

Our services may use WhatsApp Cloud API provided by Meta Platforms, Inc. for communication purposes including:

  • Account notifications

  • OTP verification

  • Delivery updates

  • Customer support

  • Service alerts

By communicating with us through WhatsApp, you consent to receiving messages related to our services.

4. Data Sharing

We do not sell or rent personal information to third parties.

We may share limited information with trusted service providers solely for operating our services, including:

  • Meta Platforms, Inc. (WhatsApp Cloud API)

  • Cloud hosting providers

  • Payment processors

  • Analytics providers

5. Data Security

We implement reasonable technical and organizational measures to protect user data against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure.

6. Data Retention

We retain personal information only as long as necessary for operational, legal, or security purposes.

Users may request deletion of their information by contacting us.

7. User Rights

Users may request:

  • Access to their data

  • Correction of inaccurate information

  • Deletion of personal data

  • Withdrawal of communication consent

Requests may be submitted to:

Email: support@byterays.com

8. Third-Party Services

Our website and services may contain links or integrations with third-party platforms. We are not responsible for the privacy practices of external services.

9. Cookies and Tracking

We may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic

  • Maintain sessions

  • Enhance user experience

Users may disable cookies through browser settings.

10. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with revised effective dates.

12. Contact Information

Byterays Technology

Website: https://byterays.com

Email: support@byterays.com

If you have questions regarding this Privacy Policy, please contact us using the information above.