support@byterays.com

Remove your info from your database

User Data Deletion Instructions

Byterays Technology respects user privacy and provides users the ability to request deletion of their personal data collected through our website, applications, APIs, and communication platforms including WhatsApp integrations.

How to Request Data Deletion

Users may request deletion of their personal information by contacting us through one of the following methods:

Email Request

Send an email to:

support@byterays.com

Use the subject line:

"Data Deletion Request"

Please include:

  • Your full name

  • Registered phone number or email address

  • Details about your request

What Information May Be Deleted

Upon successful verification, we may delete:

  • User profile information

  • Contact details

  • Communication records

  • WhatsApp-related data

  • Account-related information

  • Stored application data

Data Retention Exceptions

Certain information may be retained if required for:

  • Legal compliance

  • Security purposes

  • Fraud prevention

  • Financial recordkeeping

  • Regulatory obligations

Processing Time

Data deletion requests are typically processed within 7 to 30 business days depending on the nature and complexity of the request.

Verification Requirement

To protect user privacy and prevent unauthorized requests, we may require identity verification before processing deletion requests.

Third-Party Services

If your information has been shared with third-party service providers such as WhatsApp Cloud API (Meta Platforms, Inc.), deletion may also be subject to their respective policies and systems.

Contact Information

Byterays Technology

Website: https://byterays.com

Email: support@byterays.com

If you have any questions regarding data deletion or privacy practices, please contact us using the information above.